Client Overview
Vantage Freight, a logistics and freight forwarding company, faced significant IT challenges with outdated infrastructure, fragmented email systems, and unreliable IT support. Their environment included Windows Server 2008 and Google Workspace with minimal IT governance.
The Challenge
- Microsoft 365 Migration: Migrated all email accounts to Exchange Online with modern authentication and security controls.
- Cloud Infrastructure: Replaced the legacy file server with SharePoint for centralised file access and collaboration.
- Entra ID and Endpoint Management: Shifted identity management to Microsoft Entra ID with device join and policy enforcement.
- Managed IT Services: Implemented proactive desktop and patch management, antivirus, and 24/7 support.
The Techram Solution
- Microsoft 365 Migration: Migrated all email accounts to Exchange Online with modern authentication and security controls.
- Cloud Infrastructure: Replaced the legacy file server with SharePoint for centralised file access and collaboration.
- Improved user experience across all endpoints with a consistent, secure platform.
- Enabled remote work and business continuity planning without investing in VPN or hardware.
Artificial Intelligence refers to the development of computer systems that can perform tasks that would typically require human intelligence. It involves the creation of algorithms and models that enable machines to learn, reason, perceive.
Client Overview
Trusted Care provides disability support services across Australia. Its SharePoint structure is fragmented, and permissions lack enforcement, posing serious compliance, governance, and reputational risks.
The Challenge
- Disorganised SharePoint structure with excessive user permissions.
- No endpoint security or device control across offices.
- Staff lacked basic cyber hygiene training, increasing phishing risk.
- Operations were reactive, with no structured IT governance.
The TechRam Solution
- Security and Compliance Framework: Applied role-based access control, encryption policies, and data loss prevention on SharePoint and OneDrive.
- SOC-Integrated Endpoint Security: Rolled out 24/7 security operations centre (SOC) monitoring, patching, and malware defence.
- Cybersecurity Training: Deployed a training platform with phishing simulations and compliance modules for teams.
- Microsoft Secure Score Optimisation: Brought Trusted Care to a best-practice benchmark for M365 environments.
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