Microsoft 365 · SharePoint · Australia
SharePoint that runs your operation, and AI that can trust it.
We build the operational systems your teams actually need inside the Microsoft 365 you already pay for — SharePoint governance, compliance registers, custom apps and the ongoing improvement that keeps them working.
Trusted by
Proof · Achieve Australia · 1,700 staff
What it looks like when it works
Achieve Australia ran thirty onboarding and offboarding events a month by hand, across five systems with no single record of what happened. TechRam built one pipeline that starts from a single request and provisions accounts, licences, groups and devices — recovering 120 hours a month and $126K a year.
120 hrs
saved every month across the onboarding lifecycle
4 hrs → 15 min
to onboard one new staff member
$126K
in recovered annual operational cost
Audit-ready by default: every onboarding and offboarding step is logged.
Read the Achieve Australia result →
Your Microsoft 365 can do more than store files
Most organisations don't need another piece of software. They need cleaner information, better-connected processes and systems built around how their people actually work. AI is only as good as the SharePoint underneath it.
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Govern it
Know what's there, who can see it and what needs fixing
Permissions are known, duplicates are gone, and the record of what happened is written as it happens, not reconstructed later.
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Build on it
Replace spreadsheets, inboxes and manual processes with systems you own
The requests, approvals, registers and records that currently live in inboxes and spreadsheets become a system with owners and states — one Copilot can answer from.
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Keep improving it
Maintain, improve and extend what you've built as the organisation changes
A system that drifts stops being a reliable source. We keep what we built working, and we keep improving it, on a retainer you can end.
Our Services
Explore all services →-
Understand the environment
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The SharePoint Audit
See what Copilot can reach, what SharePoint isn't doing for you, and whether your records would survive an audit.
Learn more about The SharePoint Audit
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Fix the foundations
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Governance & Cleanup
Clean up permissions, sharing, ownership and sprawl.
Learn more about Governance & Cleanup -
Storage & Archive Lifecycle
Get old content out of the way and keep active SharePoint useful.
Learn more about Storage & Archive Lifecycle
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Replace the workarounds
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Registers & Trackers
Turn compliance spreadsheets into systems people actually use.
Learn more about Registers & Trackers -
Custom Operational Apps
Build the operational system off-the-shelf software can't give you.
Learn more about Custom Operational Apps
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Make knowledge usable
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Intranet & Knowledge Layer
Create one current source of operational truth for people and AI.
Learn more about Intranet & Knowledge Layer -
AI Workflows & Agents
Put Copilot and agents to work on a SharePoint that can be trusted first.
Learn more about AI Workflows & Agents
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Keep it working
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Run & Improve
Ongoing management, maintenance and improvement.
Learn more about Run & Improve
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Extended capabilities
Where a project needs expertise beyond our core delivery, we bring the right capability around the engagement.
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Azure Cost & Cloud Management
Cost drift caught monthly, not at renewal. Reviews, right-sizing and a QBR you can take to the board. -
Technology & Digital Strategy
Where you are, what to fix first, and the business case to fund it. Yours to keep. -
Data & Reporting
Live dashboards and scheduled reports built on the data you already hold, so decisions stop waiting for someone to update a spreadsheet. -
Integration
Your systems connected so data moves once and flows everywhere it needs to go. One page, covering both application and data integration.
More of what we've built
Achieve Australia · NDIS & DisabilityOnboarding and offboarding, 120 hours a month back
How TechRam automated onboarding and offboarding for 1,700 staff at Achieve Australia, recovering 120 hours a month and $126K a year.
$126Krecovered a year
Read the story → about Achieve Australia
LGP · Local GovernmentAn OKR tracker the executive actually opens
How TechRam built an OKR tracker inside Local Government Procurement’s Microsoft 365 tenant, after two SaaS tools and Viva Goals had failed them.
Weeklyreport writes itself
Read the story → about LGP- Achieve Australia · NDIS & Disability
Cutting Azure spend by 40%
How a TechRam Azure cost review cut Achieve Australia’s monthly spend by 40%, recovering over $40,000 a year, and grew into a wider engagement.
40%off the Azure bill
Read the story → about Achieve Australia - Achieve Australia · NDIS & Disability
A shared mailbox of NDIS notifications, routed automatically
How TechRam turned a shared mailbox of NDIS claim notifications into automated routing, task assignment and a weekly audit, on existing licences.
9notification types identified and routed without a human
Read the story → about Achieve Australia
How we're different
We work on what you already have
We never recommend replacing a platform you've invested in. We follow a strict cost-efficiency hierarchy, starting with M365 native and moving up only when the simpler layer can't solve it.
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Included in Microsoft 365
Use what's already in your licensing. Zero extra cost.
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Low-code build
Power Apps and Power Automate, purpose-built and cost-effective.
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Third-party integration
Existing tools that plug into M365: add-ins, Teams apps, connectors.
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Custom development
Bespoke builds only when nothing else fits. Used sparingly.
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You own everything we build
No vendor lock-in and no licensing fee to TechRam. Everything lives in your Microsoft tenant, visible and manageable by your team.
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We understand care and compliance-heavy operations
Compliance obligations, a distributed frontline workforce, admin that lands on the people closest to the work, systems that don't talk to each other, thin margins, and the need for a proper audit trail. We know this world before we walk in the door.
Who we help
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NDIS & Disability
Support delivered in homes and in the community, evidenced to a regulator who was not there. -
Aged Care
Standards, incidents and rosters, evidenced continuously rather than assembled the week before an audit. -
Healthcare
Access, referrals and document control, reviewed on a cycle owners can sign off. -
Not-for-Profit
Grant milestones, approvals and policy, run on the licences you already hold. -
Local Government
Objectives, approvals and executive reporting, on data that updates itself. -
Professional Services
Matter intake triaged on arrival, with a queue the practice lead can see without asking anyone. -
Engineering & Construction
Plant, site records and bids, captured where the work happens rather than back at the office. -
Logistics
Fleet, driver records and depot reporting in one operational record.
Free tools
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External Sharing Risk Scanner
Lists every file shared outside your tenant, who shared it and whether the link still works.
Deploys in under 30 min
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SharePoint Forms
A better form over a SharePoint list: conditional fields, validation and attachments, writing straight to the list.
Deploys in under 30 min
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Gantt Chart Web Part
Renders any SharePoint list with start and end dates as a Gantt view, on the page where the work lives.
Deploys in under 30 min
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Org Chart Web Part
Draws a live org chart from Entra ID, so the intranet never shows last year’s reporting lines.
Deploys in under 30 min
Who you'll work with
TechRam was founded by Rami Younes and Victor Khalil, and has grown into a team of Microsoft consultants and engineers who have spent years watching SMEs in compliance-regulated organisations struggle with the same preventable problems.
We’d all seen what happens when technology vendors prioritise revenue over results. IT budgets spent on tools that didn’t talk to each other. Strategy decks delivered and left to collect dust.
Meet the team →Common questions
01. Is TechRam a managed service provider?
Not in the traditional sense. We're systems integrators. We design and build operational systems on Microsoft, then hand them over. We do offer retainers for Azure and for automations we've built, but we don't handle endpoints, networking or helpdesk. If you need a full MSP, we'll connect you with one through our partner network.
02. Do you only work with NDIS providers?
No, but it's where we have the deepest experience and the most proof. We also build for aged care, healthcare, not-for-profits and local government, and for engineering and construction, professional services and logistics. The common thread isn't the sector. It's compliance obligations, a distributed workforce and systems that haven't kept up with the organisation.
03. What makes you different from a general IT consultant?
We build what we recommend. Most consultants deliver a strategy document and leave the implementation to someone else. Every engagement is fixed scope, agreed before work starts, and you own everything we build: the systems, the documentation, and the ability to maintain them without us.
04. Where are you based?
Sydney, and we work with organisations across Australia. Delivery is remote and on-site depending on what the engagement needs. Discovery and workshops in the room where we can, build work from here.
05. Do we need to buy anything new?
Almost never. We start with what's already in your Microsoft 365 licensing — SharePoint, Power Automate, the Power Platform and Copilot where it applies. We don't resell licences and we don't earn a margin on them.