Client Overview
Vantage Freight, a logistics and freight forwarding company, faced significant IT challenges with outdated infrastructure, fragmented email systems, and unreliable IT support. Their environment included Windows Server 2008 and Google Workspace with minimal IT governance.
The Challenge
- Microsoft 365 Migration: Migrated all email accounts to Exchange Online with modern authentication and security controls.
- Cloud Infrastructure: Replaced the legacy file server with SharePoint for centralised file access and collaboration.
- Entra ID and Endpoint Management: Shifted identity management to Microsoft Entra ID with device join and policy enforcement.
- Managed IT Services: Implemented proactive desktop and patch management, antivirus, and 24/7 support.
The Techram Solution
- Microsoft 365 Migration: Migrated all email accounts to Exchange Online with modern authentication and security controls.
- Cloud Infrastructure: Replaced the legacy file server with SharePoint for centralised file access and collaboration.
- Improved user experience across all endpoints with a consistent, secure platform.
- Enabled remote work and business continuity planning without investing in VPN or hardware.
Artificial Intelligence refers to the development of computer systems that can perform tasks that would typically require human intelligence. It involves the creation of algorithms and models that enable machines to learn, reason, perceive.
Client Overview
A nonprofit focused on international healthcare development had experienced a disorganised transition to OneDrive by a previous provider. Permissions were misconfigured, board members couldn't access critical documents, and collaboration suffered.
The Challenge
- Document versioning issues and no permission governance.
- Critical board access failures due to platform misalignment.
- Data stored insecurely in a non-structured OneDrive setup.
- High exposure to accidental data leakage and insider threats.
The TechRam Solution
- SharePoint Migration & Governance: Rebuilt folder structures, created site permissions, and enabled metadata tagging for document lifecycle control.
- Cybersecurity Audit: Evaluated their Microsoft 365 Secure Score posture and applied improvements, including MFA, DLP, and conditional access.
- Training and Onboarding: Two hands-on workshops to enable confident usage of SharePoint and reinforce secure behaviours.
- Ongoing Monitoring: Implemented Microsoft Defender for Cloud Apps and proactive IT support.
